The pendant teleports you to the crypt. If you used it to teleport to the crypt then teleported somewhere else, it's on you. Since it's not a glitch, I doubt they would refund it since it wasn't a server error.
I tend to treat people the way they treat others. Let that sink in
He didn't understand what you were saying I do, there was another player with this issue and sadly they did not replace the item in their instance so I expect the same to happen here. It sucks, but next time, just wait a little bit after you teleport until you try to teleport to another location.